Terms and Conditions

ExpoLead Bot is provided by Bigdoor Ai Labs Pte. Ltd, Registered in Singapore with ACRA, UEN 202618811Z, with registered office at 68 Circular Road, #02-01, Singapore, 049422.

ExpoLead Bot is a WhatsApp-first expo lead capture service. It helps exhibitors capture business cards, notes, voice notes, lead details, and follow-up context into a dedicated Google Sheet and related operational systems.

Specific features, pricing, usage limits, support scope, access windows, and add-ons are described on our website, checkout, invoice, order form, or separate written agreement.

You must be legally capable of entering into a binding agreement. If you use ExpoLead Bot on behalf of a company, you confirm that you are authorized to bind that company to these Terms.

You are responsible for providing accurate company, expo, billing, contact, WhatsApp, catalog, consent, and onboarding information.

• Use ExpoLead Bot only for lawful business purposes.
• Provide accurate and lawful information.
• Obtain all required notices, consents, and permissions before submitting visitor, lead, customer, employee, or third-party data.
• Review AI-generated or extracted outputs before using them.
• Comply with applicable data protection, consumer protection, telecom, anti-spam, messaging, marketing, and expo rules.
• Avoid misuse, reverse engineering, copying, reselling, overloading, attacking, or interfering with our systems.
• Do not upload illegal, harmful, infringing, defamatory, abusive, unauthorized, or misleading content.

ExpoLead Bot may generate summaries, extracted fields, classifications, lead context, message drafts, and workflow outputs using AI or automation. These outputs may be inaccurate, incomplete, outdated, biased, or unsuitable for a particular purpose.

Our services are not a substitute for legal, financial, medical, tax, compliance, or professional advice.

ExpoLead Bot is sold per expo and subject to the package limits shown at checkout. The current public package is $39 for 600 leads, one expo, and one user. Add-ons may include $10 for automated follow-ups and $19 for one extra team member slot with 300 additional leads. Checkout is currently processed in USD through Stripe.

Fees, taxes, payment gateway fees, currency, usage limits, and payment terms are described on the website, checkout, invoice, or order form. Failure to pay may result in suspension or termination of services.

We may offer demos, trials, pilot programs, or beta features, including a WhatsApp live demo. These may be limited, modified, or discontinued at any time and may contain errors or limitations.

Refunds, cancellations, and renewals are governed by our Refund and Cancellation Policy unless a separate written agreement states otherwise.

All rights in our website, software, AI workflows, code, designs, documentation, branding, templates, and service materials belong to us or our licensors. You retain ownership of your submitted business data, lead data, and customer content.

You grant us a limited right to process submitted data only as necessary to provide, maintain, secure, support, and improve the services, subject to applicable law and our Privacy Policy.

ExpoLead Bot depends on third-party platforms including WhatsApp/Meta, Google, Supabase, OpenAI, payment processors, hosting providers, and other infrastructure providers. We are not responsible for third-party outages, changes, pricing, terms, data handling, approval delays, or service limitations.

We aim to provide reliable services but do not guarantee uninterrupted, error-free, or always-available access.

We may suspend or terminate access if you breach these Terms, fail to pay, create security or legal risk, misuse the service, send spam or unlawful messages, process personal data without required consent, or violate third-party platform rules.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages. Our total liability for any claim relating to the services shall not exceed the amount paid by you to us for the relevant service during the 3 months before the claim arose.

You agree to indemnify us from claims, losses, damages, penalties, liabilities, and expenses arising from your misuse of the services, breach of these Terms, violation of law, unauthorized use of personal data, or business operations.

These Terms are governed by the laws of Singapore. Any dispute shall be subject to the exclusive jurisdiction of the courts of Singapore unless a separate written agreement states otherwise.

We may update these Terms from time to time. Continued use of the services after updates means you accept the revised Terms. For questions, contact viisesh@bigdoor.ai.